Refund and Return
Overview
At Absolute Athletics LLC, your satisfaction is our top priority. We take great pride in the quality and performance of our Bunga™ Pads and other athletic support products. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 30 days of purchase for most unused and unopened items.
To be eligible for a return:
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The item must be unused, unworn, and in the original packaging.
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Proof of purchase (such as an order confirmation or receipt) is required.
Please note:
For hygiene and safety reasons, used or opened gel pads, braces, or compression items cannot be returned unless they arrived damaged or defective.
Non-Returnable Items
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Opened or used Bunga™ Pads or braces
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Custom-made or personalized products
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Gift cards or promotional items
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Clearance or final sale products
Damaged or Defective Products
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at [support@absoluteathletics.com] with photos and order details.
We’ll arrange a replacement or refund at no additional cost.
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable, unless the return is due to our error (e.g., defective or wrong item).
Exchanges
We only replace items if they are defective, damaged, or the wrong size (when applicable).
To request an exchange, please email [support@absoluteathletics.com] before sending your item back.
Return Shipping
Customers are responsible for paying return shipping costs unless the return is due to our error.
We recommend using a trackable shipping service to ensure your return reaches us safely.
Contact Us
If you have any questions regarding returns, exchanges, or refunds, please contact our support team at:
📧 support@absoluteathletics.com
🏢 Absolute Athletics LLC
Move Comfortably™ Today with Bunga™ Pads.